Zhumu Video Communication Cloud Service Software License and Service Agreement

Welcome to use the Zhumu video communication cloud service!

Suirui  Group Co., Ltd. (hereinafter referred to as "Suirui") specifically reminds users to carefully read and abide by the "Zhumu Video Communication Cloud Service Software License and Service Agreement" (hereinafter referred to as "this agreement"). Users should carefully read and fully understand the terms of this agreement, especially to those terms related to the exemption or restrict to Suiruis responsibility, dispute resolution, and the applicable laws. Please read it carefully and choose to accept or not accept this agreement (minors should read with a legal guardian). Unless you have read and accepted all the terms of this agreement, you do not have the right to download, install, or use the Zhumu Video Communication Cloud Service software (hereinafter referred to as the "Zhumu") and related services. Your downloading, installation, use, access to the Zhumu management account, and the Zhumu end user account (hereinafter referred to as Zhumu account), login, etc. shall be deemed as your have read and agreeed with the above agreement.

I.       Agreement and scope of application

1.1 This is an agreement between the user and Suirui on downloading, installing, logging on, using the software, and using related services. Suirui refers to the operatiion related units that exists along with Suirui Company and its related services.Zhumu users refers to the individuals or organizations that register, log in, and use Zhumu software and services, and are referred to as users in this agreement.

1.2 The agreement also includes Suiruis and the future released relevant agreements, business rules, etc. concerning this service. Once the above content is formally released, it is an inseparable part of this agreement. Users should also observe ¡£

1.3 Suirui reserves the right to amend or change the charged service, charges, charge method, service fees and the terms of service provided as needed. Suirui will use its best efforts to inform users of changes by e-mail or other means. If the user refuses to pay such fees, he or she will not be able to continue to use the related services after the charges start.

1.4 The final interpretation rights of this agreement belongs to Suirui ¡£

II.       About this service

2.1 Content of this service

This service content refers to the Zhumu video communication cloud service (hereinafter referred to as "Zhumu"). As a video communication cloud service, Zhumu provides the following functional services: adaptive network, high-definition audio and video communication interaction (up to 10000 access points), scheduled conferences, document sharing, multi-platform interoperability, conference recording, and conference chat in Chinese, enterprise IM, dual stream dual screen etc. In addition, it also supports the PSTN voice and the connection with the traditional H.323/SIP equipment. It provides mobile SDK, and API for third-party integrated applications.

2.2 The form of this service

2.2.1 The users who use this service need to register their own account and download the client software. Suirui will provide users with Zhumu accounts, instruction of the functionality and usage, and also the assurance of the normal operation of the service. (Please refer to the "Zhumu Communication Cloud Service Level Agreement").

2.2.2 The service client includes many versions including but not limited to Windows, Mac, iOS, Android, etc. The user must select the version that matches the terminal device. If the user has registered to use one version, the same account can be used for other versions of the service. This agreement automatically applies to all versions of the software and services used by the users.

2.3 The scope of the service license

2.3.1 Suirui authorizes the user to have personal, non-transferable, non-exclusive right to use the license. Suirui also reserves the right to withdraw the license under any necessary circumstances. ¡£

2.3.2 Users can install, use, and run the client on any devices for non-commercial purposes. However, unless specifically authorized, users are not allowed to modify or trade in any form of Zhumu.

2.3.3 All other rights not expressly authorized by this term and other terms of this agreement are still reserved by Suirui. You must separately obtain the written permission of Suirui when exercising these rights. If Suirui does not exercise any of the aforementioned rights, it does not constitute a waiver of that right.

III.       Software acquisition, installation, uninstallation and update

3.1 The user should download and install Zhumu according to the website specified by Zhumu or the specified method. Beware of downloading this software on non-designated websites to protect the devices from malicious programs that can damage user data and obtain user privacy information. If the user obtains the software from an unauthorised third party or the software with the same name, Suirui cannot guarantee that the software can be used normally, and will not be responsible for the losses caused to you.

3.2 The user must select the version that matches the in device. Otherwise, any software problems, device problems, or damages caused by the mismatch between the software and the device model are the responsibility of the users.

3.3 After downloading the installer, you need to follow the steps suggested by the program to install properly.

3.4 If you no longer need to use this software or need to install new version, you can uninstall it by yourself.

3.5 In order to improve user experience and service content, Suirui reserves the rights to provide you with replacement, modification, and upgrade versions of the software from time to time. After the release of the new version, Suirui does not guarantee the continued availability of the old software. Please check and download the latest version any time.

3.6 Users may be notified of software updates through announcements, update logs, etc., but Suirui will not inform specifically to users.

IV.       Principal rights and obligations terms

When the user fills in the information according to the registration page prompts, reads and agrees to this agreement, and completes all the registration procedures, the user can obtain a Zhumu account and become a Zhumu user.

4.1 User qualification

The user should be a natural person, legal person, or other organization that possesses full civil rights capabilities and the ability to adapt to the civil actions engaged. If the user does not possess the above-mentioned civil behavioral capacity compatible with the user's behavior, the user and the user's guardian shall bear all consequences resulting from the law.

4.2 Registration information

Users may be required to provide the necessary real and accurate personal or corporate information to Suirui when they apply for the use of Zhumu services. You may be required to complete the real name certification according to relevant rules and Chinese laws and regulations. If there is any change in personal data, you must take the initiative to update it. In order to protect the interests of users and the company, Suirui has the right to verify the relevant materials submitted by the user (such as a copy of the natural person ID card, a copy of the business license of the enterprise legal person, a copy of the certificate of the enterprise legal person, and the official statement/description of the company). And then decide whether to approve the registration application. If the submitted material or information is incomplete or inaccurate, you cannot use the service or be restricted during use. In order to ensure the security of the account, the user agrees and authorizes Suirui to inquire the authenticity of the user's identity and the validity status of the user's mobile phone number according to the mobile phone number provided by the user to a reliable unit such as a telecommunication operator.

4.3 Registration specification

The user name must not violate the national laws and regulations. If there is evidence or there is reason to believe that the user has improper registration, Suirui may take measures such as freezing or closing the account, refusing to provide services. In the event of a loss to Suirui and reated parties, the user shall also be liable for compensation ¡£

4.4 Account transfer

The user may transfer the account only if it is stipulated by law, judicially determined or approved by Suirui, and complies with the user account transfer. Once the user's account is transferred, the rights and obligations under the account are transferred together. Otherwise, the users account may not be transferred in any way, otherwise, Suirui shall have the right to investigate the users liability for breach of contract, and all liability arising therefrom shall be borne by the user. ¡£

4.5 Account custody and use

4.5.1 Users should set up and keep their own account and passwords. Suirui will not be responsible for any loss or consequence caused by the users voluntary disclosure or due to the actions such as being attacked or scammed by another persons.

4.5.2 The registered account is limited to the user's own use, and is prohibited from giving, borrowing, renting or selling. The user must be responsible for all acts under his or her registered account, including any content posted by the user and any consequences thereof.

4.6 Users attention

4.6.1  You understand and agree that in order to provide you with an effective service, the Software will use resources such as your processor and bandwidth of your devices. During the use of this software, the data flow may be generated. The user needs to learn the relevant tariff information from the operator and bear the related expenses at his or her own expense.

4.6.2 When the user uses the software or requests Suirui to provide specific services, the software may call a third-party system or use a third-party to support the user's use or access. The results of the use or access are provided by the third party. The third party provides the security, accuracy, validity and other uncertainties of the service and content. If any disputes and damages arising therefrom are not related to Suirui. Suirui shall not assume any responsibility. ¡£

4.6.3 You understand and agree that if you are a paying user, after you purchase the Zhumu and complete the registration, if you do not submit a written quality objection to Zhumu, it shall be deemed as qualified; after you purchase the Zhumu, during the period that you use each service, if no written service termination notice is sent to Suirui, it shall be regarded as the acceptance of the current period. The above-mentioned acceptances do not affect the process of using Zhumu, and Suirui will continue to provide you with the upgrade, optimization, support, etc.

4.7 Inactive account recycling

Suirui  has the right to reclaim user accounts under certain circumstances. The user's account will no longer be able to login to the software, and the corresponding services will be terminated at the same time. Specific circumstances include, but are not limited to, refusal to complete the real name certification required by the law w; no login to Zhumu for six consecutive months.

4.8 Zhumu API

4.8.1 Suirui provides users with various services for the development of features (hereinafter referred to as ¡°Developer Services¡±) on the platform. Users should develop the products according to the specifications and technical requirements of this agreement and developer documents. The content generated by the developers are their own responsibility. If it causes any loss to Suirui or a third party, the users shall be liable for compensation.

4.8.2 Users are not allowed to use the developer services for any other purpose, or entrust, authorize or divulge it to any third party for any purpose without the permission of Suirui.

4.8.3 In addition to the explicit requirements of the development documents, the entire development process that the user uses the developer services should also comply with the relevant laws and regulations, technical specifications and standards, as well as the relevant requirements of Suirui in terms of technology, security, etc., to ensure relevant Zhumu accounts are able to operated safely and stably. The use of this Agreement includes both the terms of this Agreement, the relevant development documents and other developer's documentation for the corresponding interface. The user's use of the developer's service shall also comply with the above specifications, otherwise, Suirui reserves the right to take measures in accordance with this Agreement.

4.8.4 You must not engage in the following activities in the use of development services, and you must not facilitate the following activities, including but not limited to: Use of any URL, any other technical interface other than the service, etc. in any way without obtaining the permission from Suirui Automatically login for any other user to provide proxy authentication credentials. Infringe on the legitimate rights and interests of others, including but not limited to: intellectual property rights such as copyrights, trademark rights, patent rights, and other related rights and interests. Other acts or content that are deemed inappropriate by Suirui.

4.8.5 When you use the developer service to provide services to other users, the following requirements must be met for the collection, preservation, and use of data of other users or end users £º It is necessary to obtain the prior consent of other users or end users and collect only the user data necessary for the purpose of operation and function realization. At the same time, the purpose, scope, and mode of use of the data collected should be informed to other users or end users so to protect other user and end users right to information and choice. You must take necessary protective measures for the relevant user data collected to prevent user data from being stolen, leaked, etc. Once you stop using the development service, or terminate your use of the development service for any reason, you must immediately delete all data (including various backups) obtained by using the service, and you must not use it in any other way. The user shall take reasonable and safe technical measures to ensure the security of his or her own data and information obtained through the use of the developer's services, and perform his or her own actions (including but not limited to self-installation of software, encryption measures, or Other safety measures, etc.) Also take full responsibility for the results.

V.       Personal information protection

5.1 The protection of users' personal information is the basic rule of Suirui. Privacy agreement provides the information related to the data collected by Suirui and the way in which it is used. When the user uses Zhumu on the device, Suirui will collect data from the user's device in accordance with this agreement and the "PRIORITY PRIVACY POLICY". Except for those stipulated by laws and regulations, Suirui will not disclose the personal information of users to any third party company, organization or individual without the user's permission.

5.2 Suirui will use various security technologies and procedures to protect users' personal information from unauthorized access, use or disclosure. If the user information is leaked due to factors beyond the control of Suirui, Suirui does not take responsibility.

5.3 If the user is a minor under the age of 18, he or she must obtain prior consent from his or her parent or legal guardian before using Zhumu.

VI.       Terms of Use

6.1 Content specification

6.1.1 The information content referred to in this term refers to any content created, copied, distributed, or disseminated by the user during the use of the Zhumu, including but not limited to the registered information of the account's profile, name, user's description, etc., or text, voice, picture, etc. Send, reply, post, and related links pages, and other content generated by using Zhumu accounts and services.

6.1.2 Users are prohibited from using Zhumu accounts or software and services to create, reproduce, publish, and distribute content that violates laws and regulations, interferes with the normal operation of Advantage SoftwZhumuare, and infringes upon the legitimate rights and interests of other users or third parties, including but not limited to £º Distribute, transmit, disseminate, and store content that is in violation of national laws and regulations £º

£¨1£© Violated the basic principles set by the Constitution

£¨2£© Endangering national security, leaking national secrets, subverting national power, and undermining national unity

£¨3£© Damage to national honors and interests

£¨4£© Inciting ethnic hatred, ethnic discrimination, and undermining national unity

£¨5£© Destruction of the national religious policy and the promotion of cults and feudal superstitions

£¨6£© Spread rumors, disrupt social order and undermine social stability

£¨7£© Dissemination of pornography, pornography, gambling, violence, terror or abetment of crimes

(8) insulting or slandering others and infringing the legal rights and interests of others;

(9) Inciting illegal assemblies, associations, processions, demonstrations, and gathering crowds to disrupt social order;

(10) Activities in the name of illegal civil organizations;

(11) Failing to comply with the "seven bottom line" requirements of compliance with laws and regulations, socialist systems, national interests, citizens' legitimate interests, public order, social morality, and authenticity of information;

(12) Contain other content prohibited by laws and administrative regulations. publish, transmit, disseminate, and store content that infringes other people's right of reputation, portrait rights, intellectual property rights, trade secrets, etc.; Information concerning the privacy, personal information or data of others; publish, transmit, spread harassment, advertisement information, over-marketing information and spam or contain any sexually or sexually suggestive information; Other Information Violating Laws, Regulations, Policies, Public Order, Social Ethics, Social Ethics, or Interfering with the Normal Operation of, and Infringing upon the Legal Rights of Other Users or Third Parties.

6.2 Software Usage Specifications

6.2.1 Unless permitted by law or with written permission of Suirui, users may not engage in the following activities during the use of this software: delete the copyright information of Zhumu and its copy; Reverse engineering, reverse assemble, reverse compile Zhumu, or try to find the source code of the software; use, rent, lend, copy, modify, link, republish, compile, publish, establish a mirror site, etc. for the content that Zhumu owns; Copy, modify, add, and delete the data released to any terminal memory during the running of Zhumu, the interaction data between the client and the server during the running of Zhumu, and the system data necessary for the operation of ZHumu. Hook up and run or create any derivative works, including but not limited to the use of plug-ins, or unauthorized third-party tools/services to access the software and related systems; By modifying or falsifying instructions and data in software operations, adding, deleting or changing software functions or operating effects, or operating or publicizing Zhumu and methods used for the above purposes, regardless of whether these actions are Business purpose Login or use Zhumu, or create, publish, and disseminate the above tools through third-party software, plug-ins, and systems that are not developed or authorized by Suirui; interfere with Zhumu and its components, modules, and data by itself or by authorizing others or third-party software; Other acts not authorized by Suirui.

6.3 Service Operation Specifications

Except as permitted by law or with written permission from Suirui, you must not engage in any of the following acts while using this service:

6.3.1 submit, post false information, or impersonate or use the name of another person;

6.3.2 Inducing other users to click on the link page or share information;

6.3.3 falsifying facts and concealing the truth to mislead or deceive others;

6.3.4 infringe on the legitimate rights and interests of others, such as reputation rights, portrait rights, intellectual property rights, trade secrets, etc.;

6.3.5 Promote or promote each other by Zhumu without the written permission from Zhumu;

6.3.6 Use Zhumu to engage in any criminal activities;

6.3.7 Produce or publish methods or tools related to the above actions, or operate or disseminate such methods or tools, whether or not these actions are for commercial purposes;

6.3.8 Other actions that violate of laws and regulations, infringe of the legitimate rights and interests of other users, interfere with the normal operation of Zhumu, or the actions unauthorized clearly by Suirui.

6.4 Third Party Product and Service Specifications

6.4.1 This Service contains products or services provided by third parties. When users use products or services provided by third parties, there may be other related agreements or rules, and users should also carefully read and comply with them.

6.4.2 In order to provide users with a better user experience, when a user uses a third party service, the third party may use information such as the user's nickname, avatar, and related operation information in the third party service.

6.4.3 If any dispute arises during the use of a third party product or service, please contact the third party directly and Suirui has no responsibility for it. However, if necessary, the necessary assistance will be provided according to law.

6.5 Identification and Handling of Violations

6.5.1 If Suirui discover or receive complaints from users or complaints of violation of this agreement Suirui reserves the right to delete or block the relevant content at any time without notice, and depending on the circumstances of the case, includes but not limites to warnings of the illegal account. , Limit or prohibit the use of some or all of the functions, account closure until cancellation, and announce the results of the process.

6.5.2 The user understands and agrees that Suirui has the right to punish violations of the relevant laws and regulations or the provisions of this agreement in accordance with reasonable judgment, take appropriate legal measures against any user who violates the law and regulations, and save relevant information and information in accordance with laws and regulations. The relevant department's report, etc., The user shall bear all legal liabilities arising therefrom.

6.5.3 The user understands and agrees that the user shall be liable for any claim, requirement or loss arising from or resulting from the third partys violation of this agreement or related terms of service, and shall be liable for any loss suffered by the user. Compensation together.

VII.       Service Risk and Disclaimer

7.1 The user shall fully understand and agree that the user must be responsible for all actions resulting from his or her use of Zhumu, including any content posted by the user and any resulting consequences. Suirui only provides video communication cloud services. Users should judge the behavior of themselves through the service and bear all risks arising from improper use, including reliance on the correctness, completeness or practicality of the content of the communication. Suirui will not be responsible for any loss or damage caused by the aforementioned risks.

7.2 Suirui specifically reminds users that based on the open nature of the Internet, the content published by users during the use of this video communication service may be copied, reproduced, modified or otherwise used by a third party. Users must fully understand such risks. Suirui was not responsible for the resulting disputes. ¡£

7.3 Please do not disclose any important information concerning the property, the service account and password when you use Zhumu. Otherwise, the loss will be borne by the user.

7.4 Due to the violation of legal provisions or violation of this service agreement caused by the user's use of the video communication cloud service, the user may be affected by the relevant data, such as the contents of the user's posting in the service. Suirui shall not be liable for any loss or damage caused by the aforementioned risks.

7.5 Except as expressly provided by laws and regulations, we will do our utmost to ensure that the software and its related technologies and information are safe, effective, accurate, and reliable, but it is limited to existing technologies. The user understands that Suirui cannot guarantee this.

7.6 Due to personal injury or incidental or indirect financial damage caused by the user due to any of the following conditions, including but not limited to loss of profits, loss of data, business interruption damages or other commercial damages or losses It shall be borne by the user: (1) the use or inability to use the licensed software; (2) the unauthorized use of the software by the third party or changes to the user's data; (3) the costs and losses incurred by the user's use of the software; (4) Misunderstandings of software by users; (5) Other software-related losses caused by non-reliable reasons.

7.7. You understand and understand that when using Zhumu, the content and information sources contacted are extensive, and Suirui cannot be responsible for the accuracy, authenticity, availability, security, integrity, and legitimacy of the content and information. You understand and acknowledge that you may be exposed to incorrect, unpleasant, inappropriate or repulsive content and information, and you will not be held liable for such responsibility. We do not endorse, recommend or express opinions on any content and information that users publish or transmit on our platform, nor do they bear any responsibility for any errors or defects in content or information, or any loss of your content or information. Use at your own risk ¡£

7.8 When registering and using the software service, you should immediately report the discovered security weaknesses and suspicious incidents (notify us by customer service number 400-010-6088); but under any circumstances, you should not attempt to verify the weakness.

VIII.       Intellectual property descriptio n

8.1 Suirui is the intellectual property right holder of the software. All copyrights, trademarks, patents, trade secrets and other intellectual property rights of the software, and all information related to the software (including but not limited to text, pictures, audio, video, graphics, interface design, layout framework, relevant data Or electronic documents, etc.) are protected by the laws and regulations of the People's Republic of China and the corresponding international treaties, and enjoy the above-mentioned intellectual property rights, except for the rights that the relevant right holders shall enjoy in accordance with the law.

8.2 Without the written consent of Suirui or the relevant right holder, the user shall not, for any commercial or non-commercial purpose, use or permit any third party to implement, utilize or transfer the above intellectual property rights.

IX.       Terminal security responsibility

9.1 You understand and agree this software, like most Internet software, may be affected by a variety of factors that, including but not limited to user reasons, network service quality, social environment, etc. It may also be subject to various security issues, including However, it is not limited to the illegal use of user data by others and carries out actual harassment; other software that the user downloads or installs or other websites visited may contain viruses, Trojans, or other malicious programs, threatening your terminal device information and data security, and then affecting The normal use of this software. Therefore, you should strengthen the protection of information security and personal information, pay attention to password protection, so as not to suffer losses.

9.2 You may not create, publish, use, or disseminate malicious programs that are used to steal valuable accounts, personal information and property information of others.

9.3 Maintaining the safe and normal use of software is the co-responsibility of Suirui and you. Suirui will reasonably and cautiously adopt necessary technical measures to protect your terminal device information and data security in accordance with industry standards, but you acknowledge and agree that Suirui cannot provide full guarantee.

9.4 In any case, you should not rely on borrowing, asking for a password or other network information concerning your property. In relation to property operations, please verify the identity of the other party first ¡£

X.       Other terms

10.1 Agreement Integrity: This Agreement and the use agreements and license terms of third party licensed software or technology together constitute the entire agreement of the "Software" and its supporting services.

10.2 The invalidity of any or all of the provisions of this agreement shall not affect the validity of other provisions.

10.3 All headings of this Agreement are only for Zhumu and easy reading. They have no practical meaning in themselves and cannot be used as the basis for interpretation of the meaning of this Agreement.

10.4 This agreement was signed in Haidian District, Beijing. The interpretation, effectiveness and resolution of this agreement apply to the laws of the People's Republic of China. If any dispute or dispute arises between the user and Sui Rui, it shall be settled through friendly negotiation first. If the negotiation fails, the user hereby fully agrees to submit the dispute or dispute to the court having jurisdiction over the place where the agreement is signed. 

The copyright of this agreement is owned by Suirui, and all rights of interpretation are reserved with Suirui. The names of the software and services mentioned in this article, such as Zhumu video communication cloud services, are registered trademarks or trademarks of Suirui, and are protected by law.